Q&A for Moving / Life in Taiwan

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Q&A for Moving / Life in Taiwan

Sales Representative Mr. Tomita

Sales Representative
Mr. Tomita

Here is Q&A related to moving and life in Taiwan for people who will move from other countries to Taiwan and people who feel anxious of new life in Taiwan. *Please click a question to see an answer.

About moving

Q.1

I need to move to other country, so what should I do for overseas moving?

A.

First of all, please contact us through our website or call us.
Our Japanese staff visit your home for survey and propose a suitable plan for you.

Link for inquiry
Q.2

How do you decide the price for moving?

A.

The price depends on type of moving such as local moving in Taiwan, air shipment, and sea shipment, so please feel free to contact us for free quotation. Our staff visit your home for free survey and propose a suitable plan for you.

Q.3

I want to save money for moving as much as I can, so what should I do?

A.

We offer various moving plans to address diverse needs for moving. When oud staff visit your home for survey, staff propose a cheapest plan for you.

Q.4

How many days will it take if I move from Taiwan to other countries?

A.

Average duration for moving (Moving from Taiwan to Japan)
After you arrive at a Japanese airport and finish customs declaration, on average, it takes a week for air shipment and it takes three weeks to four weeks for sea shipment.

  • *Caution: Accurate delivery schedule is decided by considering packing date in Taiwan, day you arrive at Japan, and your preferred date for delivery, so our staff show you it on survey.
  • *Caution: Please be aware of possibility for delay on delivery schedule because of natural disaster, delay of shipping schedule for air/sea shipment, and customs inspection.
Q.5

I want to move with pets. What should I do for it?

A.

We handle pet transporting agent service and we introduce our cooperative pet company. To transport pet, there are many rules and restriction such as vaccination, so your prompt inquiry for pet transportation will be appreciated.

Q.6

Do you offer moving service on weekends?

A.

There are many busy people who are not available on weekdays, so we also offer moving service on weekends.

Q.7

May I take out moving insurance?

A.

For secure moving, you can take out moving insurance for overseas moving and domestic moving.

Q.8

May I use credit card for payment?

A.

We do not accept payment by credit card. We only accept bank transfer or paying in cash.

Q.9

How do you calculate moving charge?

A.

In the case you use air shipment, we calculate moving charge by weight. Also, in the case you use sea shipment, it depends on volume (m³ or CFT). In addition, we load packed items into wooden case/Tri-Wall/Container, and then we will calculate final volume to figure out final charge.

Q.10

In the case I will have moving from Taiwan to other country, how many days in advance should I let your company know?

A.

Once you know you will need moving service, please contact us as early as possible. During the busiest season, it might be possible that our schedule is fully booked on your preferred day for packing, so please contact us as early as possible (At least three to four weeks before your preferred packing day). Furthermore, we also address short notice for free quotation or moving service, so please feel free to contact us.

Q.11

During packing or unpacking items, do you offer English or Japanese service?

A.

When you experience moving, mutual understanding is a must to avoid misunderstanding. Moving is an important event for you, so we need in-depth preliminary discussions for schedule and your special request. We handle Japanese, English, and Chinese service, so please feel free to contact us.

Q.12

I have not decided next address I move in, but could you give me a quotation for my moving?

A.

Even if you have not decided next address, we can propose you a quotation. However, please let us know the area such as name of prefecture and city for accurate quotation.

  • *Caution: It might be possible that there is additional charge such as stair charge.
Q.13

What kind of procedure should I take for moving? Also, Are there any prohibited and restricted items, and is there any items would be imposed tax?

Q.14

After I finish moving in Taiwan, can you come to our home again to pick up used and empty boxes?

A.

Yes. We handle the service to pick up used and empty boxes for free (Only one time).

  • *Caution: For some area and for some cases, we do not dandle the service or we handle it with charge. Therefore, if you need the service, please feel free to contact our staff.
Q.15

What is the difference between your service and service at post office (EMS service) ?

A.

For moving items (Air shipment and Sea shipment), we need to clear customs for moving, so prohibited and regulated items are different. To handle those complex procedure, we explain those rules to every client and we have several options such as full-service plan that we help you to make a list of moving, pack and unpack items. We will help you to lighten your stress for moving as much as we can.

Q.16

Do you handle local moving service for all area in Taiwan?

A.

We handle local moving service for all area in Taiwan, so please feel free to contact us. Our staff will visit your home for survey (We can also handle online survey such as Skype or LINE).

Q.17

Could you hold an information session for moving?

A.

With pleasure. We always support you to lighten your stress on moving as much as we can. If you want to join an information session for moving, please feel free to contact us.

About Taiwanese Life

Q.1

What kind of service do you have for daily living in Taiwan?

A.

If you move from other country to Taiwan, we offer continuous support for your better life in Taiwan. For example, we hold entertainment event such as darts event on a regular basis. Also, we offer Taiwanese fruits delivery service in Taiwan.

Q.2

Do you handle fruits delivery service in Taiwan?

A.

We offer seasonal fruits delivery service to your home. Seasonal fruits vary by season, so please feel free to ask us for fruits delivery service. Please enjoy taste of “Fruits Kingdom = Taiwan”.

Q.3

I want to send Taiwanese fruits to my Japanese family and friends, could you handle the service?

A.

We handle Taiwanese fruits delivery service not only to domestic area in Taiwan but also to Japan. If you want to send seasonal and delicious Taiwanese fruits to your family, friends, and co-workers in Japan for gift, please feel free to contact us.

Q.4

How can I get information on real estate in Taiwan?

A.

We can introduce real estate companies to you. Please feel free to contact us and please let us know what information you need to know.